Help centre
How can we help?
Search the guides and frequently asked questions, or contact Scoreper support.
Guides
Getting started
Playing
- Play a roundStart a round, add players, score holes and finish.
- Playing without a connectionHow offline play and sync work, and how to keep scores safe.
- Import rounds from UDiscExport the CSV file from UDisc and import it with a preview.
- Lost and found discsReport a disc, save your markings and return discs safely.
- Watch apps and HealthConnect Apple Watch or Wear OS and save rounds to Health.
Courses
Account and Pro
Round in progress or not synced?
Keep the app and its local data while you recover. Reinstalling or clearing storage can delete the only local copy.
- Do not delete Scoreper or clear its app data.
- Go back online, open the round again and let sync retry.
- If it does not recover, note the visible error and contact support before changing account or device.
Frequently asked questions
Can I keep playing without a connection?
Yes. Offline play is a normal, supported state. Keep the app installed and do not clear its data while a round or sync is waiting.
Why does an old round show an earlier version of the course?
A finished round keeps the course version you played. Later corrections do not change your old scorecard.
What do I do when my sign-in expires?
Sign in again with your current account. Password reset gives the same answer whether or not the address exists.
How do I cancel my subscription?
Manage renewal and cancellation in the Apple App Store or Google Play with the account that made the purchase. Deleting Scoreper does not cancel a store subscription.
Why are lock screen controls different on iPhone and Android?
iPhone and Android support different lock screen features. Scoreper shows the ones your device supports; some choices open the scorecard.
I registered but the event is full. What now?
You are on the waitlist. When a place frees you move up automatically and get a notification.
Someone else changed my competition score. Can I see it?
Yes. You are notified of changes made by others, and the event keeps a permanent history of every hole change.
Are Scoreper ratings the same as PDGA ratings?
No. Scoreper ratings use Scoreper's own scale. They are not PDGA or UDisc ratings and cannot be converted to them.
Where do I request a copy of my data or its deletion?
In the signed-in app under Account and privacy. The export link is temporary, and there is no cancellation period after the final deletion confirmation.
Still need help?
Send a message to Scoreper support. Leave passwords, sign-in codes and card numbers out of it.